TeleHouse

IP services

 

IP services provide local or global connectivity to the Internet over the ISO OSI Layer-3 Protocol v.4 (IPv4) or Internet Protocol v.6 (IPv6)

 

 

Telehouse IP services

Service

Description

Access line

Internet access

Global Internet access

Any kind

BG-Peering

Bulgarian Internet domains access

Any kind

IP-VPN

VPN over the Internet/BG-Peering

Any kind

 

Features

  • 1 Mbps to 100 Gbps
  • 100 % guaranteed symmetric bandwidth
  • Dedicated data transmission line to the subscriber
  • Low latency
  • Reliable

 

Internet upstream providers (Tier-1)

  • TeliaSonera
  • Level-3
  • NTT
  • Pantel
  • Interoute
  • Inteliquent (former TiNET)
  • B-IX (links to major European IP exchange points De-CIX, Ams-IX, PLIX)
  • and others

 

Bulgarian Internet Connnectivity (BG-Peering)

  • 55+ peer partners
  • Connectivity to 20000+ Bulgarian domains
  • Independent F.O.C. to each peer partner

 

Total active capacity

  • 40 Gbps Internet
  • 200 Gbps BG-Peering

 

Subscriber premises delivery options

  • All Layer-2 and Layer-1 are available

 

Service demarcation point

  • Customer address
  • Telehouse РОР

 

Additional services

  • Static and dynamic BGPv4
  • Secondary DNS
  • IP address space upon request (@RIPE NCC requirements)

 

Details

  • Online access for monitoring of the services
  • CPE provided by the service provider for the duration of the contract (unless otherwise specified)
  • Service provisioning (RFS date) within 1 business day after the access line is provisioned (meantime, ask for exact)

 

Technical description

Please see the attached file


Generic SLA 

  • 24x7 Helpdesk with TT system
  • Service availability 99.999%/yearly

 

Service provisioning process

  • Inquiry > Offer > Order > Provisioning

 

To place an order/request for information, please specify

  • IP service type
  • Bandwidth
  • Service delivery address (city, street No, etc.)
  • Contact person (name, phone, e-mail)

 

Contact us

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